Shop Policies

Our fabric is in 1 metre cuts (unless otherwise stated). We do this in order to keep our prices as low as they are, we cut in the larger size.

KITS

All kits include pattern, plus fabric for front and binding. We don’t include backing or batting (that’s what your stash/sale fabric is for!)

REFUNDS AND RETURNS:

Nothing is a sure thing! Sometimes items are back ordered or they fell off the truck on the way to the shop and it delays us getting them to you. If the delay is going to be three weeks or more, we’ll slip you a line and we’ll communicate! Maybe you want a refund, maybe you want to wait a bit longer…we totally get that.

There are some cases where we just can’t do this:

  • cut fabric
  • patterns and books
  • sale items
  • anything out of its original packaging (unless it’s defective)

Just drop us an email if you have questions…..within 14 days of excitedly ripping open your parcel.

SHIPPING:

Our carrier pigeon flies with Canada Post twice a week (generally speaking).
Sometimes things are just awkward…and shipping isn’t what it seems! We reserve the right to charge the exact amount however we will contact you first to clear it!!! We will give you the last word (but don’t get used to it though )

We do our very best to parcel up and ship out orders at least twice a week, and we email you to let you know when it’s gone!

Our shipping rates are:

CANADA
$0-$19.99            $ 5
$20-$34.99          $ 8
$35-$99.99         $13
$100-$149.99     $23

$150 and up       free

Some items are bulky so the shipping companies charge more. That’s why you may see different prices for “pick up” vs “ship” on a product.

SECURITY:

Shop purchases are processed securely at Square. No credit card information is collected or stored on this website.

To find out more about Square security, please click here.

PRIVACY POLICY:

We don’t share your personal stuff with anybody. We’re trying our darnedness to provide you with a safe and secure shopping experience.